ITIL 4 Strategist Direct, Plan, and Improve (DPI) Practice Test

The purpose of a change readiness assessment is to estimate the organization's preparedness for transition. This assessment plays a crucial role in change management by evaluating various aspects of the organization, including culture, structure, and stakeholder engagement, to determine how ready the organization is to adopt new processes, technologies, or initiatives.

By understanding the current state of readiness, organizations can identify potential obstacles or gaps that may impede the successful implementation of change. This insight allows for better planning and execution of change initiatives, ensuring that appropriate resources, training, and communication strategies are in place to support employees and stakeholders throughout the transition process.

The other options do not directly align with the specific goal of assessing readiness for change. While financial stability, employee satisfaction, and current technology effectiveness are all important considerations for an organization, they are not the primary focus of a change readiness assessment, which is specifically aimed at evaluating the overall preparedness for upcoming changes.