What does the term 'input' refer to in a process?

The term 'input' in a process refers specifically to the resources or materials required to initiate and sustain the process. This can include physical resources, information, or data needed to perform the necessary activities within the process. Understanding inputs is crucial because they form the foundation upon which the process operates, influencing both the efficiency and effectiveness of the resulting outputs.

Recognizing inputs is essential for successful process management, as it allows organizations to identify what is needed for optimal performance and to ensure that all necessary components are available before starting a process. This holistic understanding is vital for effective planning and decision-making in ITIL practices, where aligning resources with goals can significantly impact overall service delivery and improvement efforts.