What is meant by 'workflow'?

The term 'workflow' refers specifically to the sequence of steps in a process. This concept is central to understanding how work progresses from initiation to completion within an organization or system. It illustrates the path that tasks take, the order in which they are carried out, and how various activities are interlinked to achieve a given outcome.

In practical terms, defining the workflow allows organizations to streamline their processes, ensuring that each step is clearly outlined and that stakeholders understand their roles and responsibilities within that framework. This clarity can improve efficiency, reduce misunderstandings, and enhance overall productivity by providing a roadmap for how tasks should flow through a system.

While some other options touch on related concepts, they do not accurately capture the essence of what 'workflow' signifies in the context of processes. For instance, a collection of organizational resources refers to inputs required for processes but doesn't highlight the sequential nature inherent in workflows. Similarly, the number of discrete units of work awaiting processing and the total time taken to complete a task pertain more to workload management and performance tracking, respectively, rather than the structured sequence that defines a workflow.